Daniel Morales, PMP
Professional Summary
Technical Implementation Project Manager
Project Delivery / Client Success / Team LeadershipBilingual professional showcasing 5+ years of driving key projects and programs, including earning three promotions at my current organization, Origami Risk. Focused leader who ensures smooth implementations and deliveries coordinating technical teams and guiding communication across workstreams. Forges lasting client and stakeholder relationships to achieve critical requirements and quickly resolve conflicts. Capitalizes on process streamlining and cost reduction opportunities, ensuring that results exceed expectations.Career Highlights
- Received three promotions up to Technical Project Manager as a top performer at Origami Risk, using best practices to manage a portfolio of 7 projects valued at $XXM with $XM ARR
- Selected to lead the implementation of Dais’ largest project, a $XM contract, collaborating with a close-knit start-up technical team and the executive board, including the CEO and CIO
- Created a tool to report on 24 projects with a contracted total of over $XM. The tool is used to track budget, schedule, health, JIRA tickets, critical client needs, month over month trends, and executive summary.
- Led global teams ranging from 10-50 resources including cross-functional global QA teams ensuring product testing was turned over before set milestones and deliverables were implemented to exceed quality standards.Core Competencies
Project Management / Program Management / Software Implementations / Cost Management / Financial Reporting / Executive Communication / Client Success / Stakeholder Relations / Project Planning / Technical Planning / Conflict Resolution / Problem-Solving / Budget Management / AI / Risk Management / Leadership / Quality AssuranceProfessional Experience
Origami Risk, 2022 - Present
Technical Project Manager (2024 – Present)
- Promoted three times up to TPM, managing a portfolio of projects totaling over $XXM, with $XM ARR while reporting in the top 5% utilization across the company demonstrating high-performance and efficiency
- Cut schedule variance by 15% after developing streamlined approaches for reporting monthly and weekly financials, budgets, and resource footprints to internal and client executive leadership teams
- Led teams of up to 50 resources worldwide, including technical resources, delivery managers, and QA, ensuring timely product testing and exceeding quality standards while resolving operational challenges.
- Improved off-shore quality assurance teams’ test case execution by 200%, integrating processes that were recognized and scaled out to multiple projects companywide, demonstrating organizational improvement.
- Delivered key service and contract deliverables while overachieving on gross margin targets by ~10% MOM.Associate Technical Project Manager (2023 - 2024)
- Ranked among the top of all staff in delivering implementation project lifecycles with a contracted total of $XXM, becoming a valued team member companywide and building trust with clients as well as the organization.
- Increased productivity through diligent management of 50+ resources. Achieved on-time, high-quality deliverables to positively impact millions of dollars in new revenue and subscription services.
- Formalized stand-up calls, client demo sessions, and sprint planning meetings, greatly improving workflow and output without compromising quality requirements or timelines.
- Utilized modern software to accurately report project financials and resource allocation, optimizing cost control and eliminating project budget variance and scope creep. Ensuring all reporting was streamlined to stakeholdersSenior Business Systems Analyst (2022 – 2023)
- Increased personal client portfolio sentiment by 20% (yearly CSAT score) after conducting in-depth assessments of current service procedures and championing new improvements
- Implemented client service deliverables and earned the best possible performance reviews.
- Exceeded the yearly utilization goal by over 10% and ranked in the top 5% of BSAs leading to a promotion. Sought by leadership to facilitate onboarding due to continued achievement and in-depth process knowledge.Business Systems Analyst (2022)
- Delivered consistently superior support to 15 implementation projects with a contracted total of over $XXM, increasing knowledge at every opportunity with modern service practices and standards.
- Led internal and client-facing calls alongside client executives, earning a reputation for excellent interpersonal acumen and the ability to build lasting stakeholder alliances
- Performed in the top 3% of BSAs and was chosen to take on special projects.Dais (acquired by Origami Risk), 2024
Implementation Project Manager
- Designated to lead the organization’s largest project, a $XM contract collaborating with a start-up technical team and the CEO and CIO to maximize the projects ROI.
- Led 25 resources, including their allocation, burn rate, and implementation delivery, with many staff members going on to receive prestigious awards and accolades.
- Created a tool to report on all 24 projects with a contracted total of over $XM. The tool is used to track budget, schedule, health, JIRA tickets, critical client needs, MOM trends, and executive summary for leadership.
- Demonstrated exceptional executive-level communication and presentation skills, combined with the ability to rapidly adapt to new requirements shifting resources constraints.
- Drove change management initiatives and received praise as a decisive leader.Gold’s Gym, 2020-2021
Account Manager
- Led a team of 6 sales associates to exceed monthly sales goals MOM.
- Increased new account sales by 25% MOM becoming the highest performing AM in my region.
- Implemented and deployed a business outreach program, inviting 15 local businesses to host events at Gold’s.Education
Georgia Tech
Masters of Science in Analytics
University of Georgia
Bachelors of Business Administration
• Zell Miller Scholar, Reade Hall Honors College ScholarContinued Education
IBM
- Gen AI for Project Managers Specialization: Capabilities and Tools, Prompt Engineering Techniques, Designing and Managing At-Scale AI Projects
Project Management Institute (PMI)
- Project Management Professional (PMP), Gen AI for PM’s, Data Landscape, Prompt Engineering for PM’s
University of California, Irvine
- Project Management Principles & Practices, Initiating and Planning, Budgeting and Scheduling, Managing Risks
LinkedIn Learning
- Data Labeling for Machine Learning
The Council for Six Sigma Certification (CSSC)
- Six Sigma White BeltExtracurriculars
Gen One, Co-founder
- Gen One empowers first-generation professionals by providing support, resources, and networking opportunities.
Queens Ummah, Founder
- Queens Ummah strengthens the NYC community through service, unity, and advocacy - one good deed at a time.Additional Credentials
Skills: Visual Studio, JIRA, HTML, Power Platform, Salesforce, SQL, Asana, Smartsheet, Lattice, BOX, Mavenlink, GURU, XML, SQL, ServiceNow, Sharepoint, Microsoft Suite, Zoom, Lucidchart, Okta, Agile, Waterfall, Six SigmaLanguages: Spanish, full professional proficiency